Start with your situation
Create a dated record of filed returns, adjustments, payments, and notices for each year. Mark uncertainties clearly so the consultation begins with known facts rather than a total assembled from old bills.
Build the balance from its parts
The amount on a return, the amount on a bill, and today's account balance can differ. Payments, adjustments, penalties, and interest may explain the difference. IRS account information and payment history help identify what has posted. Keep each tax year separate so an older debt is not confused with a current obligation.
Reconcile one year at a time
Start with the return, add the agency's adjustments, and compare payments against confirmations and account activity. Record the date of each balance because figures can change. Flag missing payments with their amount, date, method, and confirmation number. Do not submit a second payment merely to make a spreadsheet agree before investigating the first transaction.
- List every affected tax year
- Save payment confirmations
- Date each balance snapshot
Questions to consider
Is an old letter the current payoff amount?
It may not be. Check current agency information, especially when interest, later payments, or adjustments may have changed the account.
Official resources
This guide provides general information. It does not assess your eligibility, establish representation or guarantee an outcome. Check current agency guidance and get advice based on your own facts.